Frequently Asked Questions
WHAT’S THE USE OF THERAPY?
People come to therapy when they feel like they need help with their mental health and/or relationships. Sometimes they need a little bit of help; sometimes they feel like they need a lot of help. Psychotherapy was created to help people feel better about themselves, about their relationships, and their place in the world. Therapy can be a place to rest in a fast-paced world. It can be a place to get to know yourself better. Sometimes, therapy is a place where you feel big emotions that you’ve been bottling up, and sometimes, it’s where you learn how to maintain relationships without criticizing or minimizing your emotions. Basically, I believe the use of therapy is to get to know yourself better and learn how to live authentically and in congruence with your values.
HOW DOES THERAPY WITH DR. ZO WORK?
We will start off with a consultation phone call where you’ll answer a few questions, and you’ll have the opportunity to ask me questions. Then, we will have an intake session to have more time to talk about your concerns and goals. After that, we will continue therapy together.
DO YOU TAKE MY INSURANCE?
I do take Aetna and Optum insurance through Alma. Click to see my Alma profile to see if I take your insurance. Please note that a formal diagnosis is required for insurance coverage. If you’d like to see me and I do not take your insurance, I can provide a monthly superbill at your request. Like insurance, a formal diagnosis is required to provide a superbill. It is the responsibility of the client to determine coverage with their insurance provider for an in- or out-of-network mental health outpatient care, as well as submit the superbill themselves to their insurance company.
WHAT HAPPENS IF WE SEE EACH OTHER OUT IN THE WORLD OR ON SOCIAL MEDIA?
You are always welcome to say “hi” to me, but I will keep your confidentiality (your right to keep your health info private) until you approach me. I am bound by law, rightfully so, to keep your confidentiality in this situation. I don’t want to ignore you; the purpose of laying low is to allow you the option to disclose our relationship to others around us. I will follow your lead, so if you want to say hello, I will gladly say hi back. Depending on the situation, I may politely exit.
I AM REALLY STRUGGLING. WHERE CAN I GET HELP RIGHT NOW?
If you are experiencing intense mental health symptoms, suicidal ideation, or homicidal ideation, use the following resources for immediate support.
- Trans LifeLine: 877-565-8860
- Trevor Project Lifeline: 1-866-488-7386
- BlackLine: 1-800-604-5841
- Asian LifeNet Hotline: 1-877-990-8585
- National Suicide Prevention Hotline: 1-800-273-8255
- Crisis Textline: Text HOME to 741-741
Mobile Crisis Units (Immediate Mental Health Support without police) and Helplines:
- All of California: 877-541-2525 (8AM-8PM)
- Alameda County: 800-309-2131
- Los Angeles County: 1-800-854-7771 (Press 1 for crisis services)
- Morongo Basin: 760-365-2233
- Redding: 520-238-7138
- Sacramento (8AM-8PM): 877-541-2525; (7PM-7AM): 916-670-4062
- San Diego: 800-523-5933
- North County Mobile Crisis (only serves North Coastal region; specifically request Mobile Crisis Response Team without police): 1-888-724-7240
- San Francisco: 415-970-3800
- Santa Barbara: 888-868-1649
- Sonoma County: 707-576-8181
WHERE CAN I FIND THERAPY I CAN ACTUALLY AFFORD?
WHERE CAN I FIND A THERAPIST WHO HAS A CERTAIN IDENTITY?
- National Queer and Trans Therapists of Color Network
- Bay Area Open Minds
- Inclusive Therapists
- Therapy for Latinx
- Therapy for Black Girls
- Therapy for Black Men
- Black Female Therapists
- Asian Mental Health Collective
- South Asian Therapists
- National Deaf Therapists